diamond exchange
diamond exchange
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This app is available for your device
diamond exchange
This app is available for your device
Contact
+91 8199286114
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP received to log in securely, eliminating the need for a password or email. This convenient method allows you to easily access your account.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and click "send OTP" to wait for the verification code. If you don't receive the OTP within the allotted time, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If your phone number has changed, please send your updated KYC details to our customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app. Once installed, you can log in and enjoy playing the updated app.
Q1: What is the minimum withdrawal amount in the diamond exchange?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, bonuses cannot be withdrawn and are only redeemable as part of the earned gaming funds. Withdrawals are limited to the money earned from gaming, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes uploading your Aadhaar card and linking your UPI and bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a quick process, typically taking 30 minutes to 3 hours. However, payment delays may occur, requiring a wait of up to 24 hours. This delay can impact the overall processing time in some cases.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone other than the player. Any winnings earned from playing games with the bonus amount can be withdrawn by the player.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings and wait for up to 24 hours for the withdrawal to be processed and added to your wallet account. If the issue persists, you can seek assistance from their care centre for further support.
At diamond exchange, customer satisfaction is our top priority. To ensure that our customers receive the best possible experience, our dedicated support team is available 24 hours a day, 7 days a week to assist with any questions or concerns. Whether you're experiencing technical issues, need help with a particular game, or simply want to learn more about our services, our team is here to help. We understand that our customers are our most valuable asset, and we strive to provide a personalized and attentive support experience that meets their individual needs. By joining us at diamond exchange today, you'll gain access to an unparalleled gaming experience, complete with exceptional rewards and extraordinary games. Our team is committed to creating an environment that is fun, engaging, and rewarding for all players, and we're excited to invite you to become a part of our community. Whether you're a seasoned gamer or just starting out, we're confident that you'll find something to love at diamond exchange. So why wait? Join us today and discover a world of exciting games, thrilling rewards, and unparalleled customer support!
Our platform is designed with the convenience and security of the user in mind. We offer a range of deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies, ensuring secure and uninterrupted transactions. Our users can enjoy a seamless and hassle-free experience, knowing that their financial information is protected and their transactions are processed efficiently. In addition to our secure transaction processing, we also prioritize customer support. Our dedicated team is available 24 hours a day, 7 days a week, to assist with any questions or issues that may arise. Whether it's a query about a specific payment method or a problem with a transaction, our team is always ready to help. We understand that every user has unique needs and concerns, and we strive to provide personalized support to ensure that our users feel confident and supported throughout their experience with our platform.